Sage Link Accounts Support

Thank you for using Sage Link Accounts.

Sage Link Accounts helps you create invoice drafts for Xero using speech-to-text and AI. Spoken job details are converted into structured invoice information, with line items matched to your Xero item codes and preset values used where available. You can then review, approve, and email the final invoice.

Need Help?

For support, technical assistance, or to report an issue, please contact:

Support Email: [email protected]
Company: Sage Link Computing
Website: https://test.sagelink.com.au
Contact Us

Getting Started

To begin using Sage Link Accounts:

1
Open the app
2
Sign in and connect your Xero account if required
3
Enter invoice details using speech-to-text
4
Review the generated invoice draft
5
Approve and send or email the invoice when ready

Features

Speech-to-text invoice drafting AI-generated line items Matching to Xero item codes Preset item value support where available Review and approval before sending Option to email the final invoice

Troubleshooting

Microphone or speech input issues

Make sure microphone access is enabled for Sage Link Accounts in your device settings. For best results, speak clearly and reduce background noise.

Xero connection issues

Check that your Xero account is connected correctly and that access permissions are still active. Reconnecting your account may resolve the issue.

Incorrect line items or values

Review the spoken invoice details for clarity and confirm that your Xero item codes and item values are configured correctly.

Email or sending issues

Make sure the invoice has been reviewed and approved, and that the customer email address is correct.

Privacy

Sage Link Accounts processes invoice-related information to help generate and prepare invoice drafts for use with Xero.

For more information, please view our Privacy Policy.

Frequently Asked Questions

Does Sage Link Accounts work with Xero?

Yes. Sage Link Accounts is designed to help create and prepare invoice drafts for use with Xero.

Can I review the invoice before it is sent?

Yes. Invoices can be reviewed and approved before being finalised or emailed.

Does the app use AI?

Yes. AI is used to help create structured invoice line items from spoken input and match them to your Xero setup.

Do I need a Xero account?

Yes. A Xero account is required for Xero-related features.